Data Use Licences

GiGL Data Use Licences Signed copies are required from each end user of our data, including partners, contractors working on behalf of partners, and people undertaking research. The licence very clearly sets out the permitted use of the GiGL partnership’s data, the...

Data Guide

The Data Guide is an overview of all datasets managed and, or, provided by GiGL. It includes dataset descriptions and attribute information to help you understand your data. This document is essential reading for data users. If you are a GiGL partner or regular data...

Service Level Agreement Costs

Service Level Agreements 2024/25 Greenspace Information for Greater London CIC is the capital’s environmental records centre, and was incorporated as a community interest company (CIC) in January 2013. The CIC model was developed for social enterprises that want to...

Work Scheduling Guidance

The GiGL team endeavours to turn around straightforward enquiries within 10 working days. However, some tasks will take longer to deliver so please talk to the GiGL team well in advance of your deadline in order that we can fit your job into our work schedule. Points...

Complaints procedure

Definition A complaint is any expression of dissatisfaction, whether justified or not, about any aspect of GiGL by customers or representatives from partner organisations. Background GiGL has introduced a complaints procedure in order to enable appropriate feedback...