Strategic plan and policies
All data use is governed by formal licences, and users must follow the agreed terms, including respecting data ownership, privacy, and restrictions on reuse or publication. This policy ensures that GiGL continues to act as a trusted steward of London’s environmental data while enabling appropriate end use of our services.
We believe data should be accessible, but not at the cost of their sustainability. Calls for GiGL to publish our core datasets and methodologies under an open licence, without recognising the costs of the infrastructure and expertise required to maintain them, put the entire system at risk. Our aim is to remain a trusted steward of data about London’s natural environment, while operating a financially sustainable, socially responsible business model.
We are committed to keeping the personal details of all the people who interact with GiGL safe. This policy explains how and why we use your personal data, to ensure that you remain informed and in control of your information.
Greenspace Information for Greater London (GiGL), the capital’s environmental records centre, assists its partners and customers in understanding and auditing London’s natural environment. We provide access to services run by highly skilled staff that utilise relevant data management, mapping and analysis software to provide you with answers to your requirements.
Data validation and verification is carried out during the import routine, and entails checking all aspects of the records (who, where and when) bar the species identification (the ‘what’).
Data validation and verification is carried out during the import routine, and entails checking all aspects of the records (what, where and when).
Guidance
Essential reading for data users, this guide is an overview of all datasets managed and, or, provided by GiGL. It includes dataset descriptions and attribute information to help you understand your data.
GiGL will be implementing 2 different types of service level agreement available for the 2020/2021 year: The standard GiGL Service Level Agreement relevant to all public bodies, private companies and large charities working in London. And the Small NGO SLA to facilitate data exchange between local staffed-projects and GiGL, and to ensure a lack of funding does not result in a detrimental impact on our collective knowledge of London’s environment.
GiGL Data Use Licences Signed copies are required from each end user of our data, including partners, contractors working on behalf of partners, and people undertaking research. The licence very clearly sets out the permitted use of the GiGL partnership’s data, the duration the licence is valid for, and what must happen on termination ofRead More
The GiGL team endeavours to turn around straightforward enquiries within 10 working days. However, some tasks will take longer to deliver so please talk to the GiGL team well in advance of your deadline in order that we can fit your job into our work schedule.
Definition A complaint is any expression of dissatisfaction, whether justified or not, about any aspect of GiGL by customers or representatives from partner organisations. Background GiGL has introduced a complaints procedure in order to enable appropriate feedback and constructive criticism of its staff team and services by its partners and customers. The intention is toRead More